QURA CASE MANAGEMENT
Qura Case Management provides collaboration for managing exceptions, incident or audit issues. It has ability to establish a system of record of incidents/events with the ability to assign a case handler, documentation of investigation, and track diverse case types.
Value for clients
Empowers audit team – Qura Case Management provides single view of
- Audit Results
- Self-Assessment results
A centralized hub provides auditors to track all cases relation to particular control and perform objective assessment. It provides seamless integration with different sources of incidents/cases.
Gain control over exceptions – Visually monitor and track key metrics on all cases/incidents across organization. Interactive and drill down enabled dashboard provide tools to monitor, track and assign case using workflows.
Automated workflow – A case is automatically assigned based on control ownership. It can be assigned to other users based on in-built workflow.
Unified repository – Besides collection of all incidents/cases, users can also attach documents. Users can easily attach case-related documents to each case to manage the trail and conclusion