Bring anomalies, incidents and audit findings to closure through due assessment and collaboration

QURA CASE MANAGEMENT

Qura Case Management provides collaboration for managing exceptions, incident or audit issues. It has ability to establish a system of record of incidents/events with the ability to assign a case handler, documentation of investigation, and track diverse case types.

Value for clients

Empowers audit team – Qura Case Management provides single view of

  • Alerts
  • Audit Results
  • Self-Assessment results
  • Issues

A centralized hub provides auditors to track all cases relation to particular control and perform objective assessment. It provides seamless integration with different sources of incidents/cases.

Gain control over exceptions – Visually monitor and track key metrics on all cases/incidents across organization. Interactive and drill down enabled dashboard provide tools to monitor, track and assign case using workflows.

Automated workflow – A case is automatically assigned based on control ownership. It can be assigned to other users based on in-built workflow.

Unified repository – Besides collection of all incidents/cases, users can also attach documents. Users can easily attach case-related documents to each case to manage the trail and conclusion